Frequently asked questions

YES! At KLIN France, we strive to provide a top-notch cleaning service experience for all of our clients. We take pride in our attention to detail and our commitment to customer satisfaction. We believe that we are one of the best cleaning services in Paris and will continue to strive to provide the best service possible. https://media0.giphy.com/media/n4WpP39mwWrmg/giphy.gif?cid=4faa2cdch8rnzboqvx5akgheqd554ufq8gonbp4vjpas3ut5&ep=v1_gifs_search&rid=giphy.gif&ct=g

KLIN France is the premier choice for all your cleaning service needs. Our team is highly experienced, trustworthy, and reliable with top-notch customer service. We use the most advanced cleaning products and equipment to ensure the best results for your home or business. Besides all that, we have the BEST customer service, to ensure our client's satisfaction. You can always contact us before, during and after your cleaning and we will make sure to answer all your questions.

Our services are available mainly in all the arrondisements of Paris and nears suburbs (banlieu parisienne). If you live in Ile de France let us know, and we can arrange a booking. Paris intramuros: 1st arrondissement | 2nd arrondissement | 3rd arrondissement | 4th arrondissement | 5th arrondissement | 6th arrondissement | 7th arrondissement | 8th arrondissement | 9th arrondissement | 10th arrondissement 11th arrondissement | 12th arrondissement | 13th arrondissement | 14th arrondissement | 15th arrondissement 16th arrondissement | 17th arrondissement | 18th arrondissement | 19th arrondissement | 20th arrondissement Suburbs: Antony | Bonneuil-sur-Marne | Boulogne-Billancourt | Bourg-la-Reine | Bry-sur-Marne | Charenton-le-Pont Châtillon (Hauts-de-Seine) | Chaville | Courbevoie | Créteil | Fontenay-sous-Bois | Garches | Issy-Les-Moulineaux Joinville-le-Pont | La Queue-en-Brie | Le Plessis-Robinson | Levallois-Perret | L'Haÿ-les-Roses | Marnes-la-Coquette Meudon | Neuilly-sur-Seine | Nogent-sur-Marne | Rueil-Malmaison | Saint-Cloud | Saint-Mandé | Saint-Maur-des-Fossés Sceaux (Hauts-de-Seine) | Sèvres | Versailles Ville-d'Avray | Villiers-sur-Marne

In Paris and near suburbs the minimum is 3 hours. If you live outside Paris, the minimum of hours will depend on your postcode, please contact us to check the minimum of hours.

You can book us for any of our platforms: Facebook, Instagram, Google Business, phone call and our website.

YES! Don't hesitate to recompense your cleaning agent with a tip after the service is finished. It's not mandatory but if you feel like it you can freely do it and show her some appreciation with your tips and kind words.

The cleaning agent brings the cleaning products for all the services we offer except for the recurring cleaning service.

The cleaning can be paid by bank transfer or card. To be able to pay with a non French card* you need to let us know in advance to send you a link. The payment must be fully paid in advance to confirm the booking. Only the bookings paid will be reserved. We cannot guarantee availability if payment has not been made within 24hrs of receiving the invoice. *There is a 1.2% fee of the total if you pay by a non French card.

Yes, when you determine the scope of work you let us know you need the windows cleaned. Let us know in advance how tall are your windows to determine if the cleaner has to bring a telescopic squeegee. We clean only the windows that are reachable with a hand squeegee or the telescopic squeegee

Yes! using personal services gives you the right to a tax advantage. In fact, using KLIN France home cleaning services allows you to benefit from a tax deduction. This tax credit is equivalent to 50% of the expenses you incur over the whole year for personal services, up to a limit of €12,000 per year in the general case and up to €18,000. To be eligible for the tax credit, you must simply • Live and pay taxes in France; • That the personal services take place in your home, whether it is your primary or secondary residence; • That you are both the payer and the recipient of the services in question. source : economie.gouv.fr (https://www.economie.gouv.fr/cedef/services-a-la-personne#:~:text=Services%20%C3%A0%20la%20personne%20%3A%20avantage%20fiscal&text=Il%20s'agit%20d'une,plafond%20de%2012%20000%20%E2%82%AC.)

Absolutely! At KLIN France, we take pride in providing reliable and quality service. Our team is highly professional and dedicated to providing you with the best cleaning experience. https://media0.giphy.com/media/l3fZvfeEMvVtySPAfy/giphy.gif?cid=4faa2cdc51nfj4acr0wigruohurty7ghzab3krafmvr07s3i&ep=v1_gifs_search&rid=giphy.gif&ct=g

Yes, KLIN France does perform end-of-tenancy cleaning. These end-of-tenancy cleanings are very different from the classic regular cleanings. They are longer and more complex. We have a team of experienced professionals who will ensure that your property is left in an immaculate condition. Each end-of-tenancy cleaning / move out cleaning is different, as each of our clients. To ensure we understand and meet your expectations. Send us a message to help you estimate the hours needed for your cleaning.

Yes, regular house cleaning is recommended to maintain a clean and healthy home. KLIN France offers customized cleaning services to meet the individual needs of our clients. Our professional staff is trained to provide a thorough cleaning of all areas in your home, including dusting, vacuuming, scrubbing, mopping, and more. We can also provide specialized services such as window cleaning, deep cleaning,move out cleaning, end of leasing cleaning, move in cleaning, textile cleaning and post-construction cleaning. Contact us today to get a free estimate and to learn more about our services.

In KLIN France we follow the instructions you gave when you booked, we work around your needs and priorities, once the cleaning agent arrives at the cleaning location, she / he will take a look to the whole place and organize the time according to the number you hired and your requests. By default, they will take care of the living room, dining room, common areas, kitchen, bathroom and your bedroom, but you can always let us know which areas the cleaning agent should take care of. The recommended time we discuss with you is only an indication to help you choose the right number of hours. This number of hours may vary depending on the size of your home, conditions and your needs. Do not hesitate to contact us so that we can help you. If your home is very large or your flat is extremely dirty, we encourage you to indicate it to us when you contact us, like that we can have a more accurate estimation of the time needed for your cleaning. Take in account that KLIN France can do a thorough cleaning and it will increase the time of your cleaning, when you hire the cleaning try to match your needs and expectations to the hours, we would love to be able to do everything you need, but we can't fit 6 hours of cleaning in 3 hours (we are not magicians...yet).

When you are moving in to a new place or moving out of your leased apartment, you should consider a deep cleaning service for move-ins and move-outs, where everything can be cleaned inside out and upside down. Every time you rent a place, you are required to hand a security deposit. To get it back, you need to return the apartment in a good shape (even if it was not given to you in the best shape). When the move-out time approaches, your life invariably gets busier, and you may not have enough time or get overwhelmed to properly clean your place before leaving. This may result in a loss of your security deposit and a not very pleasant moment for you. You can easily avoid it by scheduling a move-out cleaning service a day before your move-out date. Book a deep cleaning service and get ready for your EDL - état des lieux (moving out inspection) with confidence and knowing you had everything in shape and ready to be handed to the owner or agency! Moving-in to a new home is a time full of excitement and hectic planning. You need to take care of moving your belongings, signing the utility contracts, and very often registering with the local authorities if you are an expat. It can be quite exhausting, overwhelming and even annoying. Besides, after unpacking all the boxes with your stuff, it may look like your apartment is just going through a dust storm and surprisingly became a hill of boxes and wraps. Life is already difficult and exhausted for you, getting everything ready was not easy nor pleasant, and there is when you call KLIN France, your star cleaning service, we can help you to clean the apartment before you move in all your things or after you already move in. We suggest to clean everything BEFORE to start unpacking and even better if it can be cleaned before you bring all your things, like that you can organize your belongings in an already clean space without fear of thinking the last tenant didn't do a good cleaning, take a rest you deserve after the relocation hassle! A quick tip is to ALWAYS clean before your move in and check the conditions of the apartment you rented to be sure that a everything has been cleaned and desinfected, by experience we can say that when an agency says "the apartment is already clean" may not always be true, so just take look and call us to fix it!

Yes, don't panic! KLIN France offers last minute cleaning services, we do the best we can to propose solutions to ensure the service you need. We understand that life can be unpredictable and you may need help at the last minute. Our experienced staff are always ready to assist you with your cleaning needs. Please contact us as soon as possible by any of our channels (facebook, whatsapp, website, phone, sms or nstagram) we will check our availabilities and pricing. https://media2.giphy.com/media/1FMaabePDEfgk/giphy.gif?cid=4faa2cdc9g2vwbp15wzycqvuowin1hx3gmoja2dvqrt3klo6&ep=v1_gifs_search&rid=giphy.gif&ct=g

Yes, we do!, KLIN France, we offer a wide range of commercial cleaning services, including after event cleaning and before event cleaning. Our team of professional cleaners is experienced in providing comprehensive cleaning services for businesses of all sizes. We can tailor our services to meet your specific requirements, whether you need a one-off deep clean or regular maintenance services. We have already collaborated with luxury brands during their events like Paris Fashion Week and cleaning before store opening. The best brands work with the best cleaning service, KLIN France! Contact us today to discuss your needs and get a free quote. https://media3.giphy.com/media/3b9QN8JLO7AoKMxFYu/giphy.gif?cid=4faa2cdcwwbfvcc0s51t42oa18ah764kiff7p51eekahrah5&ep=v1_gifs_search&rid=giphy.gif&ct=g

Yes! We accept American Express, Visa and Master Card. https://media3.giphy.com/media/kgHuj0wDeqeCfF19Cx/giphy.gif?cid=4faa2cdcrdb9s7dk2xtrlw3dtfpdf9e8cw5j7sx08j5g233j&ep=v1_gifs_search&rid=giphy.gif&ct=g